This Privacy Policy explains how Avysha collects, uses and protects your personal information when you visit avysha.com or place an order with us.
Who we are
You can reach us at support@avysha.com.
Information we collect
When you place an order, we collect your name, billing and shipping address, email address, phone number (if provided) and order details.
When you browse the store, we automatically collect your IP address, browser type, device information, referring pages and the pages you view. This happens through cookies and similar technologies.
We do not collect or store your full payment card details. Payments are processed by Shopify Payments and other payment providers, who handle card data directly under their own security standards.
How we use your information
We use your information to process and ship your orders, send order confirmations and tracking updates, respond to support requests, handle returns and refunds, prevent fraud, and improve our store.
If you opt in, we also use your email address to send promotional messages. You can unsubscribe at any time using the link in any email.
Who we share it with
We share information only as needed to run the store:
Shopify, our e-commerce platform
Payment processors, to complete transactions
Shipping carriers and fulfillment partners, to deliver your order
Analytics and advertising providers, including Google, to measure and improve our marketing
We do not sell your personal information.
International transfers
Your information may be transferred to and processed in countries other than your own, including where our service providers operate.
How long we keep it
We keep order records for as long as needed to fulfill orders, handle returns and comply with tax and accounting obligations. Marketing data is kept until you unsubscribe.
Your rights
You can request access to the personal information we hold about you, ask us to correct or delete it, or opt out of marketing. Write to support@avysha.com and we will respond within 30 days.
California residents may request disclosure of the categories of personal information collected and request deletion, under the CCPA. We do not sell personal information as defined by that law.
Security
We use industry-standard safeguards, including encrypted connections (SSL) across the store and checkout. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children
Our store is not directed to children under 13, and we do not knowingly collect information from them.
Changes
We may update this policy. Changes take effect when posted on this page.
Contact
Questions about this policy: support@avysha.com