Shipping policy

Shipping Policy

Last Updated: August 5, 2026

Thank you for shopping with Avysha.

We are committed to providing a smooth and reliable shopping experience. Please read our Shipping Policy carefully before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding public holidays.

During periods of high demand, promotional events, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping carrier.

Typical delivery estimates are:

  • United Kingdom: 5–10 business days

  • Europe: 7–15 business days

  • International: 10–20 business days

Please note that these are estimated delivery times only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

From time to time, Avysha may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Tracking updates are provided by the shipping carrier and may take some time to appear after your order has been dispatched.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Customs inspections

  • Public holidays

  • Carrier delays

  • High shipping volumes

  • Other unforeseen logistical events

We appreciate your patience should any unexpected delays occur.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect or incomplete address is provided, shipping delays or additional delivery charges may occur.

If you notice an error in your shipping information, please contact us as soon as possible before your order has been dispatched.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

When contacting our support team, please include:

  • Your order number

  • A description of the issue

  • Photos (if the package arrived damaged)

We will work with the shipping carrier to investigate and provide an appropriate resolution.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated.

Delivery Attempts

If a delivery cannot be completed because no one is available to receive the package or due to an incorrect address, the shipping carrier may attempt redelivery or return the parcel according to their policies.

Additional shipping charges may apply if reshipment is required.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: contact@avysha.com

Our Customer Support team will be happy to assist you.