Contact information

Contact Us

We're Here to Help

At Avysha, customer satisfaction is our priority. Whether you have a question about an order, a product, shipping, returns, or anything else, our Customer Support team is happy to assist you.

Customer Support

Email: contact@avysha.com

We aim to respond to all enquiries within 24–48 business hours.

Order Support

If you're contacting us regarding an existing order, please include the following information to help us assist you more quickly:

  • Your full name

  • Your order number

  • The email address used to place the order

  • A brief description of your enquiry

If your enquiry relates to a damaged, defective, or incorrect item, please attach clear photos where possible.

Frequently Asked Questions

Many common questions regarding shipping, returns, refunds, and order tracking are answered in our:

  • Shipping Policy

  • Return & Refund Policy

  • Frequently Asked Questions (FAQ)

We encourage customers to review these pages before contacting us, as they may provide an immediate answer to your enquiry.

Business Hours

Our Customer Support team is available:

Monday – Friday

9:00 AM – 5:00 PM (GMT/BST)

Messages received outside business hours, on weekends, or during public holidays will be answered on the next business day.

Our Commitment

At Avysha, we are committed to providing:

  • Friendly and professional customer support

  • Prompt responses to enquiries

  • Assistance before and after your purchase

  • A secure and enjoyable shopping experience

We appreciate your trust in Avysha and look forward to assisting you.

Contact

📧 Email: contact@avysha.com

Thank you for choosing Avysha.